What functionality does the Order Management module offer for order processing?

The Order Management module is specifically designed to handle the entire lifecycle of sales orders, which includes the functionalities needed to create, manage, and track those orders effectively. This system enables users to enter customer orders, check inventory availability, process shipments, and manage returns, all within a cohesive environment. The comprehensive management of orders ensures that businesses can provide better service to their customers by streamlining order fulfillment and enhancing operational efficiency.

While the other functions listed in the options may be part of a broader enterprise resource planning (ERP) or customer relationship management (CRM) system, they are not the primary focus of the Order Management module. For example, forecasting sales trends, conducting market research, and customer service training, although valuable, fall outside the core responsibilities of the Order Management function, which prioritizes order processing and fulfillment.