In Oracle OM, what does the order fulfillment process primarily document?

The order fulfillment process in Oracle Order Management primarily documents item movement and handling because it encompasses all activities related to fulfilling a customer order. This includes tracking the inventory, managing stock levels, coordinating picking, packing, and shipping processes, as well as ensuring that items are delivered to the customer in a timely manner.

By documenting item movement, the system provides visibility into the supply chain, helps manage inventory accuracy, and supports efficient order processing. This is vital for maintaining customer satisfaction and operational efficiency, which is at the heart of order management.

The focus on item movement and handling also allows organizations to identify bottlenecks in the process and optimize their fulfillment strategies, thereby enhancing overall productivity and service quality. Other options such as sales figures, shipping routes, and customer relationships may be associated with different aspects of the business, but they do not directly pertain to the core function of the order fulfillment process within the Oracle OM framework.